U.S. contiguous states (Excluding Alaska, Hawaii and all other U.S. territories)

• Ground Delivery Shipping
• Used for non-perishable items only
• Orders over $300: shipping rate of $0
• Orders under $300: shipping rate of $20
• Delivery in 2-7 business days

Next Day Air ShippingRequired for perishable and combined items but can be used for non-perishable items if an exact delivery date is required

• Orders over $300: shipping rate of $0
• Orders under $300: shipping rate of $35
• Delivery in 1 business day
• ALASKA and HAWAII
• Next Day Air Shipping ONLY
• Shipping rate of $65
• Used for all items (perishable, non-perishable, combined)

Note. Due to shipping limitations, we are unable to ship packages for delivery on the following holidays or the day after: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

ORDER PROCESSINGMonday through thursdayOrders placed before 12:00 PM EST will arrive the next day, when Next Day Air shipping is chosen.
Orders placed after 12:00 PM EST will be shipped the next day and delivered in one (1) day, when Next Day Air shipping is chosen.
Unless Saturday Shipping is chosen, orders placed after 12:00 PM EST on Thursday will be shipped on Monday and arrive the following Tuesday.

CANCELLATIONS

Orders may be canceled up until 10 AM the day prior to the intended delivery date (holiday exclusions apply). For example, if you are expecting your order on Friday, you may cancel your order without any charges if you do so by 10 AM that Thursday (the day prior)

RETURNS & EXCHANGES

All merchandise is guaranteed to be fresh and should be inspected immediately upon arrival. If for any reason you are not satisfied with your purchase and have identified a quality related issue, please return it within 24 hours for an exchange or a refund of the purchase price of the products only (less shipping and handling). Please keep all packaging intact for any returns. If an exchange is requested, the replacement product will be shipped as soon as we have processed and confirmed your claim.
If you choose to return, for credit, an unopened, unused item, a 15% restocking fee will be applied to the value of the product and deducted from your return.

All returns must be shipped to the following address: Tsar Caviar
Attn: Receiving Dept
2584 Coney Island Ave,
Brooklyn, NY, 11235

For more information about shipping, contact us during regular business hours.
All prices are subject to change without prior notice.